DEAR PRESENT AND FUTURE CUSTOMER, WE ARE HERE TO SERVE YOU IN THE BEST WAY AS WE POSSIBLY CAN
Please go through our most frequently asked questions and if your question will not be satisfied, pls fill in the below form and let us know. We’ll be back to you with a written or vocal answer in the shortest possible time.
Q: Where can I find Saporalia products?
A: Saporalia gourmet products are available are distributed internationally and are available in fine Restaurants, Hotels, Shops, Boutiques and Duty Free stores in major airports worldwide. If our range is not yet available in your country, you can source directly from us. For any information or specific enquiry get in touch with us so we can put you in touch our importers and distributors in your area or send you our complete and updated catalog.
Q: Which are the Markets where Saporalia operates
A: Saporalia gourmet products are available in several countries worldwide. You can find our products in France, Germany, Switzerland, The Netherlands, Spain, Austria, Czech Republic, Slovakia, Kosovo, Serbia. India, Vietnam, Taiwan, United Arab Emirates, Singapore, South Africa, Ivory Coast, and Morocco.
Contact us directly for further information, to order directly or be connected with one of our trusted local distributors.
Q: How can I find which shops sell Saporalia products?
A: The list of shops and stores carrying Saporalia products is extensive and constantly updated. To find the nearest location, please contact us using the button below and fill in the form with your inquiry. We will respond promptly with the information you need.
Q: In which part of Italy are Saporalia products made?
A: Saporalia cooperates with many food artisans across Italy, each specializing in specific gourmet products. Truffles come from Umbria and Piedmont, antipasti from Apulia and Piedmont, Parma Ham from Langhirano (Parma, Emilia Romagna), San Daniele Ham from San Daniele (Friuli), cow’s milk cheeses such as Burrata and Stracciatella from Andria (Bari, Puglia), and Buffalo Mozzarella from Paestum (Campania).
This approach allows us to offer a wide range of products across multiple categories, including unique regional specialties that are harder to find abroad, such as Sicilian Caponata and Capuliato, Piedmontese Bagna Cauda, Tuscan Crostini (liver pâté), and traditional regional pasta shapes. By sourcing directly from the regions where these specialties are crafted, you can bring the best authentic Italian food to your customers and differentiate from competitors with distinctive, high-quality products.
Q: Which size are available for Saporalia products?
A: Saporalia products come in various sizes, small, large, and loose, suitable for both Retail and Food Service. Whether you serve retailers or the HoReCa sector, we offer the right sizes to meet your needs.
All products are available through a single channel, with low minimum order quantities, allowing you to place mixed orders and minimize waste.
Q: Do you have Minimum Order Quantities?
A: Saporalia offers a wide assortment of over 1,000 SKUs across many categories, all available through a single channel. This allows you to order mixed pallets, simplify logistics and optimize transport. We maintain very low MOQs on the majority of ambient products, starting from 5–10 boxes per reference.
For logistical reasons, we recommend ordering by layer when applicable to ensure safe delivery. We also remain flexible, so for any special requests, please get in touch and we will take care of your needs.
Q: Do you ship worldwide?
A: Yes, Saporalia products can be shipped worldwide.
We work with trusted logistics partners to ensure safe and timely delivery. For large orders or special requests, please contact us to discuss shipping options and costs.
Q: How can I place an order with Saporalia?
A: Orders can be placed directly through our sales team or via our authorized distributors. For first-time orders, we recommend contacting us to receive the complete catalog, discuss product availability, and confirm shipping and logistics options.
Q: Are Saporalia products certified or guaranteed?
A: All Saporalia products are made according to the highest standards of quality and safety. Depending on the product category, various certifications are available upon request, including PDO/PGI, organic, Halal, Kosher, and others. Certificates and analyses for export and customs clearance can also be provided. Availability and costs depend on the product selection and order volumes, so these must be requested at the time of placing the order. Please note that certificates cannot be issued retrospectively after production; they must be agreed upon before order confirmation. For detailed information on certifications for specific products, contact us directly and we will assist you.
Q: What types of products does Saporalia sell?
A: Saporalia offers a wide range of gourmet products. Our current assortment includes following categories: truffle products and fresh truffle, antipasti, olives, pasta & risotto, sauces, sweets, holiday selections, cheeses, cured meats, and other innovations and regional specialties. Our portfolio is constantly updated to offer authentic Italian flavors. To get our updated catalogs please fill out the form below and we’ll be in touch!
Q: How should Saporalia products be stored and what is their shelf life?
A: Storage and shelf life depend on the product type. Ambient products can be stored at room temperature and will usually have 18-36 months of shelf life, while perishable items like cheeses or cured meats require refrigeration. Specific instructions are indicated on each product label. Get in contact with our sales team to receive detailed catalogs and information.
Q: How can I become a distributor or partner?
A: We partner with selected distributors worldwide. If you are interested in distributing our products, please contact us with your company information and we will provide further details on partnership opportunities.
Q: Can I place a custom or private label order?
A: Yes, Saporalia can consider private label and custom orders for Retail and HoReCa clients. Customized labels and packaging can be provided depending on the product selection, order volumes, and destination country, ensuring compliance with specific regulatory or marketing requirements. Co-branding options are also possible, as well as special formats, materials, and designs tailored to your needs. All requests are evaluated on a case-by-case basis, so please contact us to discuss your requirements, quantities, and options. Our team will guide you through the process to ensure your products meet all legal, branding, and logistical standards.
Q: Can I obtain exclusivity for Saporalia products?
A: Exclusivity for Saporalia products can be considered based on annual targets, country, coverage area, product selection, and order volumes. Each request is evaluated on a case-by-case basis to ensure mutual benefits and proper market development. If you are interested in exclusive distribution or partnership opportunities, please contact us with details about your company, target market, and projected volumes. Our team will review your request and discuss the best approach to collaborating effectively.
Q: Does Saporalia follow sustainability or ethical sourcing practices?
A: Yes, Saporalia carefully selects artisans and suppliers who follow sustainable and ethical practices. Many of our products are made locally using traditional methods and high-quality ingredients to minimize environmental impact. We prioritize sustainable packaging, such as glass instead of plastic, recyclable paper and plastic or other eco-friendly materials. Our company adopts smart working policies to reduce environmental footprint, and our production labs implement sustainable practices with relevant environmental certifications. Additionally, we optimize logistics by consolidating categories and products into single shipments, reducing transport emissions and packaging waste. These measures ensure that Saporalia products are not only authentic and high-quality but also responsibly produced and delivered with sustainability in mind.
Q: Does Saporalia provide marketing support?
A: Yes, Saporalia offers marketing support to help our partners promote products effectively. This includes providing product images, brochures, catalogs, tasting materials, displays, and digital content for social media or online stores. All the material is available in English and customizable for the destination market, language and product selection. We can also assist with co-branded campaigns, seasonal promotions, and tailored marketing materials to match your local market needs. Contact us to discuss your marketing requirements and how we can support your sales efforts.
Q: Who can I contact for questions or support?
A: You can reach our sales and customer service team directly via the contact form on our website. We respond promptly to inquiries regarding products, orders, certifications, or logistics.
Q: How can I stay updated on Saporalia's new products and offers?
A: We regularly launch new innovative products and seasonal selections. We also love to share products details, recipes and inspirational content. To stay updated, subscribe to our newsletter by submitting the form below or contact us to receive our latest catalogs and promotions.
